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Return & Shipping Policy

Return Policy

Due to the nature and use of each of our products, we DO NOT accept any returns or exchanges. For further assistance please fill out the question form or email us  at



Please note the following exceptions to our return:

Discounted items are final.

Shipping Policy:

Due to COVID-19, normal processing and shipping times may take longer than usual. Apollo's Paw products are shipped via USPS Priority Mail. Please allow 3- 5 business days to process orders. Once shipped and confirmed by USPS, Apollo's Paw is NOT responsible for packages not received, lost or stolen. Please contact USPS for resolution. 


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Privacy Policy for Apollo's Paw,LLC

At Apollos Paw, accessible from, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Apollos Paw and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Apollos Paw. This policy is not applicable to any information collected offline or via channels other than this website.


By using our website, you hereby consent to our Privacy Policy and agree to its terms.


Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website

  • Improve, personalize, and expand our website

  • Understand and analyze how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud


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