Return & Shipping Policy
Due to the nature and use of each of our products, we DO NOT accept any returns or exchanges. For further assistance please fill out the question form or email us at .
Please note the following exceptions to our return:
Discounted items are final.
Due to COVID-19, normal processing and shipping times may take longer than usual. Apollo's Paw products are shipped via USPS Priority Mail. Please allow 3- 5 business days to process orders. Once shipped and confirmed by USPS, Apollo's Paw is NOT responsible for packages not received, lost or stolen. Please contact USPS for resolution.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud